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Get clear, quick answers to the most common questions our customers ask.

Frequently Asked Questions

We’ve compiled answers to the most common questions to help you understand our services better.

Yes, you can transfer the policy by contacting our support team with your new property details.

You’ll need to provide proof of tenancy, rent payment records, and any related correspondence.

Yes, the minimum tenancy length required is typically six months.

The policy provides protection and guidance on next steps, including possible claim options.

Usually, there’s a short waiting period as specified in your policy schedule.